Our Terms and Conditions Please note that all payments are required on the day of completion of works or a date agreed, prior, with management. All costs for collection incurred in the recovery of overdue funds, including but not limited to debt recovery charges, late payment penalties and legal fees, will be added to the balance of your account. Recovery collection may be up to 40.35% on the gross outstanding. You may, in addition, incur a late payment fee of 10% on the gross amount outstanding on any late payments including any disbursements. We may, prior to any work being initiated, reserve the right to conduct a credit file check and/or reference check.
Complaints Procedure Please advise management verbally and/or in writing of any complaint regarding workmanship or service within 14 days of work being completed. We, the service provider, reserve the right to remedy any complaint in the first instance. By using our services, you are accepting our Terms and Conditions. Please advise if you have any queries regarding this.